# About

**Blackbird’s Secret Substack** is Blackbird Labs’… _lab_. Think of this as a space where we’ll publish key industry insights, stress test hospitality theories, and generally take the longview toward restaurant reconnaissance and the future of dining out. Our stories will come in many written forms, from topical think pieces to long-form features and profiles, insider interviews to personal essays, and be penned by various members of our team and interesting folks we respect from further afield. We do hope you follow along.

[Blackbird](/content/site-root.html) is a loyalty, membership, and payment platform whose dedicated team is focused on building the next great restaurant thrill ride.

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Insider takes for the restaurant professional – features, profiles, essays, lists, interviews, and more. Share us with all your restaurant obsessed friends.

### People

[Blackbird Labs, Inc.](https://substack.com/@blackbirdlabs?utm_source=about-page)

[@blackbirdlabs](https://substack.com/@blackbirdlabs?utm_source=about-page)

Blackbird is a loyalty, membership, and payment platform whose dedicated team is focused on building the next great restaurant thrill ride.

[Ben Leventhal](https://substack.com/@benleventhal?utm_source=about-page)

[@benleventhal](https://substack.com/@benleventhal?utm_source=about-page)

Founder and CEO of Blackbird Labs, building the next great restaurant thrill ride. Previously Resy and Eater. Big fan of your restaurant.

[James Jung](https://substack.com/@jamesjjung?utm_source=about-page)

[@jamesjjung](https://substack.com/@jamesjjung?utm_source=about-page)

Editor in Chief at InsideHook

[Jeff Blanchette](https://substack.com/@jeffblanchette?utm_source=about-page)

[@jeffblanchette](https://substack.com/@jeffblanchette?utm_source=about-page)

Engineer